Frequently Asked Questions
If you are considering taking your first holiday afloat there are bound to be many questions you cannot find the answer to. Hopefully below, we will have addressed the finer points of what hiring a boat entails. If we have not answered any particular query or if you just want more information, please use the form on the contact us page to get in touch with us.
Q
Are there speed limits?
A
You will find certain busy stretches of waterway are limited to between 3 and 6 miles per hour. These are well sign-posted. With all the delightful countryside passing you by, why would you want to speed anyway?
Q
I have never driven a boat before - does this matter?
A
Usually, no experience is necessary and no ?driving licence? is required. The controls are simple and our experienced staff will show you everything you need to know before you set off, including a "test drive" to ensure you feel confident.
Q
Are there any ?rules? on the waterways?
A
A Skipper?s Manual provided on your boat will highlight a few simple rules you need to keep to such as how to pass an oncoming boat and giving way to boats under sail.
Q
What shouldn?t I bring?
A
Your boat works on a 12v electricity system, which powers lighting, heating televisions etc, so domestic appliances will not work, unless the boat description indicates that it has a 240volt system installed. If this is the case you can usually bring your electrical appliances along with you to use on your boat, though it would be wise to telephone the boatyard first to see if they have any restrictions. If you are planning to bring along bicycles or canoes, please check with the boatyard first as some do not allow it due to restricted space onboard. Your own dinghy can be brought along and towed behind your cruiser on the Norfolk Broads.
A
Your boatyard will give you full instructions on the safe operation of your boat both travelling and in the use of it's services. Anything you forget or miss can still be located in the Skipper's Handbook which is provided on every hire boat.
Whilst on deck make sure you have non-slip shoes and wear the buoyancy aid provided free of charge by the boat operator. Keep a close eye on children and follow the simple rules in the Skipper?s Handbook.
Q
Can we fish on all rivers?
A
Close season is mid March to mid June. Outside that time, fishing is allowed throughout England and Wales. Fishing in Scotland is unrestricted at any time. You?ll need to purchase an Environment Agency Licence, available from Post Offices and some fisheries and regional E A offices ? before you come on your holiday.
Q
How far can we travel on an average day?
A
Two hours in the morning and two in the afternoon suits most holidaymakers. This way you get plenty of time to explore ashore.
A
Between 2pm and 4pm is the normal time for holidays of seven or more nights and 2:30pm for a Short Break. Your boat should be returned to base by 9am on the last day of your holiday.
Q
What if the boat breaks down?
A
It shouldn?t do, but as with anything mechanical problems sometimes occur. You should call your boatyard to inform them of the problem. They will either come out to you or will direct you to another nearby boatyard for service.
Q
Is insurance necessary?
A
Your boat is insured, but you are expected to take reasonable care. Hire bases charge a damage waiver payment, which will be included in your overall invoiced cost. See our Costings page for more details. You will also be offered optional insurance against the cost of a diving service to clear a fouled propeller.
Q
Booking Deposit/Cancellation Cover.
A
Cancellation protection is included in our prices for UK holidays and covers you against loss of your booking deposit and liability to pay the balance of hire charges if you have to cancel for certain unavoidable reasons.
Q
Can we bring pets aboard?
A
Unless otherwise stated in boat information, pets are welcome on our boats for a small charge. Two pets are allowed onboard each boat though this could be revised should the size of a dog render it unsuitable. If planning to bring dogs, we recommend you check with Hoseasons or Blakes prior to making a booking, that there are no restrictions.
Q
Where can we stop overnight?
A
Free moorings are available along the waterways and at most Blakes and Hoseasons hire bases. You can also tie up at local authority marinas or quays , where a charge is usually made.
Q
What about fuel and water?
A
Your boat has large diesel and water tanks which will have been replenished for your arrival. Diesel should last you for the duration of a one week holiday, depending on the amount of cruising you do. Water is used onboard from the taps, showers and to service the toilet(s). As such it will need to be topped up at least every other day.
Q
Do all boats have toilet facilities?
A
Yes, all boats employ a toilet system which flushes into a sealed onboard holding tank. These can be pumped out if necessary at most boatyards along the rivers and canals for a charge of around ?12. The operation is entirely automated, is clean and efficient and takes around 15 minutes to complete.